Terms & Conditions



This data protection declaration clarifies the collection and use of data by cosmexp.com  as responsible for data protection law.
If you have any questions regarding data protection, please call +1 571 373 7199 or send an e-mail to support@cosmexp.com
1. ONLINE CUSTOMER ACCOUNT

If you decide to create an online customer account, we will use your information exclusively for these purposes. With the user name you have defined, or your email address and password, you will have access to your online customer account and can create and manage your addresses and payment methods as well as your previous orders.

Of course you can close the online customer account at any time, please write to us, also by e-mail, which is connected to your account. The online customer account is then no longer accessible from the Internet.
2. E-MAIL ADDRESS

We only use your e-mail address for contractual purposes, for example for the transmission of information on the status of your order. Only if you give us your express consent, you allow us - at any time revocable - the use of your e-mail address also for advertising purposes. You are currently authorized to:

"□ Yes, I would like to stay informed about cosmetics, so I am always willing to e-mail the newsletter of cosmexp.com , with interesting offers and up-to-date information on the topic receive."
3. COOKIES

In order to make our Internet presence user-friendly and optimally tailored to your needs, we use cookies in some areas. "Cookies" are small files that are sent to your computer by means of your web browser or other programs and stored locally on the hard disk of your computer and stored for later retrieval. They enable our system to recognize your browser and make certain services available to you, such as the shopping cart function.
4. COOPERATION OR REJECTION

The consent or refusal of cookies - also for webtracking - can be explained by the settings of your web browser. You can set your web browser to notify you when cookies are set or generally to decline cookies. If you disable cookies with your browser, however, different functions on our website will no longer be usable for you. You can find out about this option for the most used browsers via the following links:

    Internet Explorer:  http://support.microsoft.com/gp/cookies/en
    Firefox:  http://support.mozilla.com/en-US/kb/Cookies
    Google Chrome:  https://support.google.com/chrome/answer/95647?hl=en
    Safari:  http://support.apple.com/kb/PH17191?viewlocale=en_US
    Opera:  http://www.opera.com/browser/tutorials/security/privacy/

5. DATA FROM THE SITE USE

We carry out analyzes of data from the side use ("Webtracking") exclusively anonymous or with pseudonymous profiles. Data from pseudonymized webtracking will in no case be combined with information on the identification of the bearer of the pseudonym.
6. STATISTICAL USE OF USE DATA

We collect usage data about every access to the online offer. The usage data includes name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, message of successful retrieval, browser type and version, the operating system of the user, referrer URL, the IP address and the requesting provider , We use the usage data without assignment to the person of the user and also with an anonymous IP address for statistical evaluations for the purpose of operation, security and optimization of the online offer. A person-related or person-related evaluation is possible if, due to concrete grounds, there is a reasonable suspicion of unlawful use.
7. NEWSLETTER

For sending newsletters, we use the so-called double-opt-in procedure: You only receive a newsletter by e-mail from us, if you have previously explicitly confirmed that we should activate the newsletter service. After registration, you will receive a notification e-mail. By clicking on the link contained in this e-mail, you confirm that you want to receive newsletters from us. If you do not wish to receive any further newsletters at a later date, you can object at any time without incurring any costs other than the transmission costs. Please send us an e-mail to support@cosmexp.com  or click on the unsubscribe link, which you find in each newsletter sent by us.
8. DATA USE FOR E-MAIL ADVERTISING WITHOUT NEWSLETTER REGISTRATION AND YOUR RIGHT OF REFUSAL

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to it, we reserve the right to send you regular offers on similar products, such as the one already purchased, from our product range by e-mail , You may object to this use of your e-mail address at any time by sending a message to the following contact facility (support@cosmexp.com) or via a link provided in the advertising e-mail without incurring charges other than the transmission costs of the base rates.
9. CALL REQUIREMENTS BY E-MAIL

As a customer of us you are sometimes asked by e-mail to evaluate the products you purchased and our shop. Your evaluation will help us to improve the quality of our products and services and to optimize our offer. If you do not wish to request more from us, you can object at any time without incurring any costs other than the transmission costs. Please send us an e-mail to support@cosmexp.com  or click on the unsubscribe link, which you will find in every mail sent by us with a request for the evaluation of our services.
10. FLYERS, CATALOGS AND ALL POSTAL ADHESIONS

We use your data for advertising purposes when we are convinced that we, our affiliates and our partners, provide attractive offers for you. If you do not wish to receive any advertising by mail, you can at any time object to it without incurring any costs other than the transmission costs. Please write an e-mail to support@cosmexp.com . After receipt of your objection, we will promptly refrain from the further sending of marketing information. We will not pass on the data for advertising purposes.
11. USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service run by Google Inc. 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files which are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be previously abridged by Google within the Member States of the European Union or in other states parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and the Internet against the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. You may prevent the storage of cookies by means of an appropriate setting of your browser software, but please note that in this case you may not be able to fully utilize all the functions of this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and the Internet against the website operator.

In addition, this website uses Google Analytics reports for demographic features and interests. The collected data are used exclusively anonymously for market research purposes.

You may prevent Google's processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address), as well as the processing of this data by Google by using the procedures described in point 4 for your browser carry out. You can also prevent the processing of this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.
12. STORAGE AND ACCESSIBILITY OF THE TREATY

We store the contract text and send you the order data and our general terms and conditions (as a link) via e-mail. You can also view the General Terms and Conditions on the website at any time. Your past orders can be viewed in your user account. If you do not have a user account, your order data can not be accessed via the Internet.
13. DATA SECURITY

The security of your data is very important to us. Personal information that is exchanged between you and our website is generally transmitted via encrypted connections, which correspond to the current state of the art. We also take technical and organizational security precautions to protect your personally identifiable data, which we manage, against accidental or deliberate manipulation, loss or access by unauthorized persons. Our data processing and our security measures are continually improved according to the technological development. Our employees are, of course, committed to data secrecy.
14. HOW IS  PAYPAL IDENTITY PROTECTED?

If you choose one of the payment options of our partner  Paypal , you will be asked in the ordering process to agree to the transmission of the data necessary for processing the payment and an identity and creditworthiness check to Paypal. If you give your consent, your data (first and last name, street, house number, postal code, town, date of birth, telephone number) as well as the data relating to your order are forwarded to Paypal

Paypal or partners commissioned by Paypal provide data to economic credit agencies (credit bureaus) for the purpose of their own identity and creditworthiness test and receive from this information as well as creditworthiness information on the basis of mathematical-statistical methods. Detailed information on this and the credit bureaus used can be found in the data  protection regulations  of Paypal

Furthermore, Paypal may use third-party tools to detect and prevent fraud. Data collected with these tools may be stored encrypted by third parties so that they can only be read by Paypal. Only if you select a payment method from our co-operation partner Paypal this data will be used, otherwise the data automatically expire after 30 minutes.
15. REVOLUTION, INFORMATION, CHANGES

You may, of course, object to the use of your personal data for purposes of advertising at any time, or revoke any consent granted to it. Please send us an informal message (see above). For the refusal of cookies or Google Analytics, see above. In addition, you have a right to free information about your stored data as well as a right to rectify, block or delete this data. Please send us an e-mail to support@cosmexp.com, call us  +1 (833) 311-1144
16. ADVANCEMENT OF PERSONAL DATA

In general, we do not pass on personal data to third parties, unless they are service companies that are involved in the execution of the order (logistics partners, payment system providers) or you have granted us permission to do so.